MERCEDES BENZ CLA250 2017: STEERING:GEAR BOX:SHAFT SECTOR
NHTSA Campaign ID Number: 21V229000
| Make | Model | Year |
|---|---|---|
| MERCEDES BENZ | CLA250 | 2017 |
| Date Owners Notified | Date Received by ODI | Date Added to Database |
| 2021-07-23 | 2021-04-01 | 2021-04-02 |
Production Dates: 2016-08-15 - 2016-11-22
Manufacturers Involved: Mercedes-Benz USA, LLC
Manufacturer Campaign Number: 2021060001
Component: STEERING:GEAR BOX:SHAFT SECTOR
Potential Number Of Units Affected: 4992
Report Initiator: MFR MFR Report
Mercedes-Benz USA, LLC "MBUSA" is recalling certain 2017 B250e, CLA250, 2017-2018 AMG CLA45, GLA250, and AMG GLA45 vehicles. The steering shaft bore hole for the universal joint bearing may allow excessive movement that, over time, could result in the separation of the bearing and universal joint.
A separated universal joint bearing can cause a loss of steering control and increase the risk of a crash.
MBUSA will notify owners, and dealers will inspect, and as necessary, replace the steering shaft, free of charge. Owner notification letters were mailed July 23, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021060001.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153', or go to www.safercar.gov.
