MAZDA CX-7 2009: SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT

General Information

NHTSA Campaign ID Number: 16V593000

Make Model Year
MAZDA CX-7 2009
Date Owners Notified Date Received by ODI Date Added to Database
2017-09-20 2016-08-11 2016-08-11

Production Dates: 2006-02-14 - 2012-05-09

Manufacturers Involved: Mazda Motor Corp.

Manufacturer Campaign Number: 9716H

Component: SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT

Potential Number Of Units Affected: 190102

Report Initiator: MFR MFR Report

Summary

Mazda North American Operations "Mazda" is recalling certain model year 2007-2012 Mazda CX-7 vehicles manufactured February 14, 2006, to May 9, 2012. In the affected vehicles, water may enter the front suspension ball joint fittings. If the water is contaminated with salt, such as from driving on snowy roads that have been treated, the ball joint may corrode and separate from the lower control arm, resulting in a loss of steering control.

Consequence

A loss of steering control can increase the risk of a crash.

Remedy

Mazda will notify owners, and dealers will replace both front lower control arms, free of charge. As a priority, Mazda will first address all affected 2007-2008 vehicles as well as 2009-2011 vehicles currently registered in Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia. West Virginia, Wisconsin, and the District of Columbia. The remaining vehicles will be addressed as parts are available. The recall began September 20, 2017. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 9716H.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153', or go to www.safercar.gov.