MAZDA CX-5 2016: VISIBILITY:WINDSHIELD

General Information

NHTSA Campaign ID Number: 16E002000

Make Model Year
MAZDA CX-5 2016
Date Owners Notified Date Received by ODI Date Added to Database
2016-02-15 2016-01-19 2016-01-19

Production Dates: 2015-08-01 - 2015-12-16

Manufacturers Involved: Mazda Motor Corp.

Component: VISIBILITY:WINDSHIELD

Potential Number Of Units Affected: 193

Report Initiator: MFR MFR Report

Summary

Pilkington North America, Inc. "Pilkington" is recalling certain replacement windshields, model FW04026 GTY, manufactured November 23, 2015, to December 16, 2015 for use in Mazda CX-5 vehicles that are equipped with the Smart City Brake Support system. The affected windshields have a bracket mounted on the inside to hold a laser sensor or LIDAR device for the Smart City Brake Support system. These brackets were improperly affixed with only tape instead of tape and urethane and therefore may loosen.

Consequence

If the bracket loosens or detaches from the windshield, the safety features of the Smart City Brake Support system may be disabled and therefore increase the risk of a crash.

Remedy

Pilkington will contact the wholesalers and retailers that purchased the windshields to try to identify the affected customers. The affected windshields will be replaced, free of charge. This recall began on February 15, 2016. Owners may contact Pilkington at 1-844-278-7230.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153', or go to www.safercar.gov.