FORD E-350 2012: EQUIPMENT ADAPTIVE/MOBILITY

General Information

NHTSA Campaign ID Number: 14V595000

Make Model Year
FORD E-350 2012
Date Owners Notified Date Received by ODI Date Added to Database
2014-10-01 2014-09-24 2014-09-24

Production Dates: 2006-01-01 - 2014-05-01

Manufacturers Involved: Ford Motor Company

Component: EQUIPMENT ADAPTIVE/MOBILITY

Potential Number Of Units Affected: 437

Report Initiator: MFR MFR Report

Summary

Elkhart Coach "Elkhart" is recalling certain model year 2006-2014 Ford E-350 and Ford E-450 vehicles manufactured January 1, 2006, to May 1, 2014 and equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation. The platform side plate of the affected wheelchair lifts may crack.

Consequence

If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.

Remedy

Elkhart will notify owners to take the vehicles to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began on October 1, 2014. Owners may contact Ricon customer service at 1-800-322-2884. Owners may also contact Elkhart customer service at 1-574-264-5179. This recall has been superseded by campaign 15V-768.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153', or go to www.safercar.gov.